GemEx Systems, Inc. Privacy Policy

Our Commitment To Privacy
At GemEx, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.

The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a survey, contest or promotion, we collect and store some or all of the following types of information:

Name
Address
E-mail address
Telephone number
Credit/Debit Card Information (for purchases only)
Answers to Survey Questions

We need this information to process orders placed through our Web site. We may also use this information to inform you of additional goods and services about which you might be interested. We may also use this information to customize your experience using our Web site.

We may ask you for personally-identifying information in connection with a promotion or survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion or the third party who may forward marketing or other materials on our behalf. Any email you receive from us, or third parties authorized by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future emails.

We may automatically gather general statistical information about our Web site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used.

Our Web site analytics partner uses this data in the aggregate to determine how visitors use our site so we can improve Web site experiences and to better serve you with appropriate and relevant product offers. You can "opt-out" of this Web site analysis tool by contacting us.

We may use cookies to store and track information about you on our Web site. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to re-enter it on subsequent visits; gather statistical information about usage by registered or unregistered users, and research visiting patterns. If you disable cookies on your computer, you will not be able to purchase from GemEx online.

The Way We Use Information
Our goal is to provide products that best meet your needs, therefore we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We may use such information to better assist GemEx with marketing its own products to you. We do not sell any personal information to any third party.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you.

The email addresses that we collect are used by us to contact consumers for marketing purposes and are not shared with other organizations for commercial purposes unless you've requested to receive email offers from carefully selected marketing partners of GemEx.

When you supply us with your postal address or phone number online you may receive periodic mailings or phone calls from us and you may receive mailings from other reputable companies. If you would rather not receive such offers, just call or write to let us know.

If you place a request for products or services, we use your personal information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders.

We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our servers, to manage our Web site and to enhance our site based on the usage pattern data we receive.

Security
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose. Although we cannot guarantee that our systems are 100% secure 100% of the time, we take several steps to protect the information we have about you, including the following:

Children under 13
We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who address our Web site, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC Web site: www.ftc.gov.

Unsolicited Ideas
We welcome feedback, questions and comments about its products, services and this Web site. As a general policy, we do not accept unsolicited ideas for products or services through this Web site. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Web site by e-mail or otherwise are and shall remain the sole and exclusive property of GemEx and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you.

Marketing Partners
The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer. We are not responsible for the data collection and use practices of nonaffiliated marketing partners to which our web site may link.

Changes to Our Policy
The practices and policies contained in this disclosure are subject to change at anytime without notification. Any such changes will be communicated through our Web site. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

Your Consent
By using our Web site, you consent to the collection and use of this information in the manner we describe.

How To Contact Us
To update, correct or delete your personal information, you can contact us at:

GemEx Systems, Inc
6040A W. Executive Drive
Mequon, WI 53092

To opt-out of receiving promotional/marketing information from our partners, and us. You can send email to support@gemex.com.

Or, you may reach us by telephone at 262-242-1111.

To protect your privacy and security, we may request certain information from you to verify your identity before granting access or making corrections or changes.